hank you for shopping at simplewaynet.com. We want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help.
Returns
- You have 30 days from the date you received your item to request a return.
- Items must be unused, undamaged, and in the original packaging.
- Proof of purchase or order number is required.
Non-returnable items
- Customized or personalized products
- Sale/clearance items
- Gift cards
Refunds
- Once we receive and inspect your returned item, we will notify you by email (lixiaodong986@gmail.com) about the status of your refund.
- If approved, your refund will be processed back to your original payment method within 7–10 business days.
Shipping
- Customers are responsible for return shipping costs, unless the product is defective or we sent the wrong item.
Contact Us
If you have any questions about our return and refund policy, please contact us:
📧 Email: lixiaodong986@gmail.com
🌐 Website: https://simplewaynet.com
📄 Privacy Policy
Privacy Policy
At simplewaynet.com, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information.
Information We Collect
- Personal details you provide when placing an order (name, address, email, phone number).
- Payment and transaction information (we do not store full credit card details).
- Website usage data such as browsing behavior and cookies.
How We Use Information
- To process and deliver your orders
- To provide customer support
- To improve our website and services
- To send order updates or promotional offers (you may unsubscribe anytime)
Data Protection
We use reasonable security measures to prevent unauthorized access, disclosure, or misuse of your personal information.
Cookies
Our website uses cookies to enhance user experience. You can disable cookies in your browser, but some site functions may not work properly.
Information Sharing
We do not sell or rent your personal data. We may share limited information only in the following cases:
- To comply with legal requirements
- With payment processors or shipping partners (only as necessary to complete your order)
Your Rights
- You may contact us anytime to update or delete your personal data.
- You have the right to opt out of our marketing emails.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: lixiaodong986@gmail.com
🌐 Website: https://simplewaynet.com